Clause 01
Acceptance of Terms
By using this website or contacting us for services, you agree to these Terms and to any service details confirmed for your booking. If you do not agree, you should not use the website or proceed with a service request.
Document overview
Acceptance of Terms
By using this website or contacting us for services, you agree to these Terms and to any service details confirmed for your booking. If you do not agree, you should not use the website or proceed with a service request.
Clause 02
Service Scope
We provide residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. The exact scope depends on the property condition, access arrangements, and the areas confirmed before the visit.
Core Terms
Any quote is based on the information available at the time of review and may be adjusted if the property condition, size, or scope changes. For larger projects, a deposit may be required before work is scheduled, and payment methods may include bank transfer, card, or cash on site, as confirmed for the booking.
03
Operational Clause
Quotes and Payment
Any quote is based on the information available at the time of review and may be adjusted if the property condition, size, or scope changes. For larger projects, a deposit may be required before work is scheduled, and payment methods may include bank transfer, card, or cash on site, as confirmed for the booking.
Reference
HCCH
04
Supporting Clause
Booking Conditions
Bookings are arranged by appointment and may require confirmation of access, timing, and handover requirements. We may decline or reschedule a service if the property is not ready, access is not available, or the requested scope cannot be reasonably completed as agreed.
Reference
UN Declaration
Reference strip
All website content, including text, layout, and branding, belongs to us or our licensors and may not be copied or reused without permission. Any third-party names or materials remain the property of their respective owners.
05Clause
Intellectual Property
All website content, including text, layout, and branding, belongs to us or our licensors and may not be copied or reused without permission. Any third-party names or materials remain the property of their respective owners.
06Clause
Disclaimer of Liability
To the extent permitted by law, we are not responsible for indirect or consequential loss, and we do not guarantee that every stain, mark, odor, or allergen will be removed. We do not provide hazardous waste removal, biological cleanup, pest control, mold remediation, exterior high-rise work, or specialist restoration unless expressly agreed in writing and lawfully permitted.
Governing Law
These Terms are governed by the laws applicable in Malaysia, and any dispute should first be raised with us in good faith so that the parties may try to resolve it informally. If a dispute cannot be resolved informally, it may be brought before the competent courts in Malaysia.
07
Clause Entry
Governing Law
Reference IncludedThese Terms are governed by the laws applicable in Malaysia, and any dispute should first be raised with us in good faith so that the parties may try to resolve it informally. If a dispute cannot be resolved informally, it may be brought before the competent courts in Malaysia.
Supporting Record
HCCH08
Clause Entry
Contact and Changes
Reference IncludedWe may update these Terms from time to time by posting a revised version on this website. If you have questions about these Terms or a confirmed service, you may contact us using the contact details provided on the website.
Supporting Record
UN Declaration